Our site has no connection with the law agencies or companies. We are not using this site to discover data in the purpose to use it against the websites operators or against other third parties like web marketers, users or others. We try to protect web sites and not use harmful actions against them . We follow the laws and we do use a doctor prescription if this is required by the law. Clients that want to purchase from our site must have minimum 21 years old.
We send the orders by Regular Airmail , and when receiving them, the customers must sign for receiving, for security purposes. In case your package did not arrive in time, let us know about this , writing us an email about the situation in order to serve you the best way. If happens that you lost your order ID, you must sent us your name, the address, and the shipping date. This article helps us to manage with our clients in a better way.
The time of shipping and delivery to USA is about 7-21 days. The European delivery time is about 7-14 days. In case the purchase is lost in customs or is retained at customs please write us a mail to inform about the issue, so we could help you in the matter.
In the moment the payment is confirmed the order will be shipped within 1-5 days except weekend and holiday days. If the order is too big, it will be divided in two or more packages, so they will be shipped in different days, so the arrival date will be later with couple of days. For security reasons we sent the packages by Registered Regular Airmail.
In case you want to cancel the order, you must do it withinside 12 hours from the moment you have payed. To stop the purchase write us a ticket and tell us your name, order ID, shipping address. If you forget to do this, the products will be shipped and delivered to you.
Information we have on the site is kept private and safe in order with the European Laws. Our clients data is protected and is not used with the purpose of showing it to other parties, even official organizations.
Claims & Refund
It may happen that the order may not be delivered to your place because it was lost on the way or it was retained at customs. If the order is sized at customs you must sent us the seizure letter so we could reship the order for free. If the order didn’t got to you in 25 days, be sure you inform us about the situation and we will take care to solve the problem the best way for you. Take into consideration that we are not shipping to these locations : Australia, Canada, New Zealand, Singapore, South Korea, Denmark, Sweden.
The client is responsible to take care of the customs fees and other obligations.